Communications Center - Dispatch
Kelly Stenmark, Dispatch/Records Manager
303 N Mt Shasta Blvd, Mt. Shasta CA 96067
Emergencies Dial 911
Non-emergency/Business Phone: (530) 926-7540
Fax: (530) 926-3601
The Mt Shasta Police Department's Communications Center is the first point of contact for citizens in need of emergency services. The Communications Center is staffed 24 hours a day, seven days a week, by certified Public Safety Dispatchers. Our Public Safety Dispatchers see to it that every call for help is answered, regardless of its nature.
Effective October 1st, 2009, the Communications Center will be staffed 16 hours a day.
Our highly-skilled dispatchers prioritize all calls for service and dispatch accordingly, giving the highest priority to life threatening emergencies. Field units depend on dispatchers to provide crucial information, relaying that information from any number of sources, and accessing computer records from local and state databases.
The Communications Center is an indispensable division of the Mt Shasta Police and Fire Departments. Public Safety Dispatchers provide the vital link between citizens and field units. Dispatchers work in a fast-pace, exciting, and often stressful environment, relying on training and experience to make split second decisions, while keeping the safety of emergency personnel and citizens in mind at all times.
Our communications team currently consists of 3 fulltime, 1 part time and 2 on-call dispatchers as well as one dispatch/records manager. Our dispatchers work weekends and holidays alongside other police and fire personnel to ensure that help is ALWAYS only a phone call away.
How may we help you?
Please Contact Us with any questions, suggestions or concerns.